Staff

Important Dates




January 5:
Important issued & cases are managed by advisors

January 9:
Orientation for new students.
Students will be downloading the Navigate Student App & completing the in-take survey. Advisors can review the survey responses on the student profile under the path tab. 

January 16-February 6:
 Instructors issue Nanook Navigator Early Engagement/Progress reports & cases are managed by advisors

January 20:
Advisor Summer 2026 Registration
*Two weeks before the course list is available.

March 2: Advisor Fall 2026 Registration
*Two weeks before the course list is available.

March 6:
Instructors enter midterm grades in UAOnline.

May 6: All cases for the semester are to be closed out by this date. On May 7, the cases are closed out by the Nanook Navigator team using the "Unknown if Staff Contacted" outcome.

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Log into Nanook Navigator: 


Office Hours: Come ask questions at weekly Nanook Navigator Office Hours or join us for training

 

 

 

Getting Started

Getting Started

Student Profile

  • Student Profile Guide (Coming Soon!)



  • Create a Prospective Student (Coming Soon!)

 

Appointments

This guide provides the steps to set up appointment availability, sync your Google Calendar, schedule appointments, create and manage appointments, report on the appointments, and track appointment attendance. These steps will set up an academic advisor or support staff for creating appointment campaigns, managing the campaign, and streamlining the appointment documentation. 

Appointment Availability



 


Appointment Summaries





Appointment Scheduling









 


Appointment Survey Metrics & Responses

  • Appointment Feedback &

  • Pre-Appointment &

Documentation

  • Email & Text Message Content Templates (Coming Soon!)

  • Nanook Navigator Text Message Policy

  • Email Templates & Best Practices (Coming Soon!)

  • Add Notes to a Student's Profile (Coming Soon!)

 


Appointment Center & Kiosk



 

Alerts, Referrals, & Case Management

Alerts can be configured to automatically open a Case, which is essentially an electronic case file where staff can coordinate for a single student across departments. A case is an electronic “case file” where staff and instructors across departments (e.g., financial aid, bursar, tutoring, and advising) can coordinate and collaborate on the follow-up with students. Cases create a more formalized next step for action or intervention on an issued alert. 

Alerts







Referrals



Case Management











Nanook Navigator Case Management

Data

Users can access Banner and Nanook Navigator-created data through features like the Advanced Searches, Reports, Analytics, Dashboard, and more. 

Dashboard

  • (Coming Soon!)

 


Student List



Advanced Searches

  • (Coming Soon!)

 


Reports









  • (Coming Soon!)  

 


Analytics

  • (Coming Soon!)

Assigned Students

  • (Coming Soon!)

 


Automations

  • (Coming Soon!)